May 5, 2017 at 3:forty three pm Sure I’ve seasoned the same troubles I’ve been contacting AT&T about my direct Television set issues at last cancelled and was advised no service fees will be billed to me SURPRISE I was billed $410.00 spoke to 5 Customer care reps all stated I would get yourself a connect with back again from ATT regarding this outrageous bill for cancelling my immediate Television set one month gone by no contact ATT ought to get better C/S persons to work for you I received’t at any time return to ATT cable once again, all of you at I hope you all loose your Positions in this article in the states I received’t have to worrie gained’t require to talk to a rep any one that speaks damaged English or lies lousy support I’ll go it all-around to friends and family. bye bye for ever loosers
June 8, 2016 at nine:00 am The billing problem i am possessing wasn't solved. I spelled out the discrepancies instead of once did agent talk to the supervisor for clarifications. I however don't have an understanding for a way i may very well be charged an installation charge for shifting providers (i hooked up all equipment) and ATT remotely “turning on” my internet. I had been instructed i had to possess a technician activate and put in the products so an appointment was scheduled. The appointment was not held by ATT though and my wife needed to miss out on work for nothing at all.
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I nonetheless would want to subscribe to AT&T Internet expert services, either DSL for the backup or, if possible, U-verse Online to interchange my latest ISP. But I must know very well what constitutes a proper installation of U-verse World-wide-web provider without affecting my ‘wired’ landline cellular phone provider.
August 14, 2017 at seven:11 pm Are any of such grievances answered or does at&t lock you in and laugh? I used to be about the cellular phone with your customer care for over 2hrs. and also to no veil nothing at all acquired settled. This needed to do with your just one of your numerous worker who sold me a telephone and Insurance coverage. I questioned two times (and have a witness) if there was a deductible for use of insurance coverage, he explained to me straight out NO!
To produce this even worse, two times in the past and just two times just before my present 12 thirty day period agreement terminates, I known as in to make sure ATT cancelled my assistance at the end of this expression. Their Consultant stated I had to connect with back within the working day it expires to cancel to which I explained to them they might just terminate it that day (two times before the conclusion with the 12 thirty day period agreement).
January 10, 2015 at ten:14 pm see what materialize u rip me off all way I'm not satisfied with your att the they take out me insurance policies for my phone Nevertheless they refuse substitute so i wont spend for your Invoice so your att are suckest on this planet not excellent busniess and they dont treatment deaf individuals so i wont purchase it but I'll resend your bill again to company that your Invoice in any way dont reply me again i am not delighted damn att persons of company isnt superior busniess cuz they dont know very well what deaf people today want but by way dont reply Monthly bill to me anymore so i wont purchase till u substitute the cellphone 1st thank u dont be sorry whatsoever bye have day
I only know to start with names so with any luck , declaring that our property is in the North-East San Antonio Metro Region, and knowing the purpose served by these employees can direct your workers for their right id.
August 29, 2016 at 8:12 am Excellent Night, I’ve been quite a long time Verizon buyer and know they've phenomenal services, but nevertheless They may be a tiny bit expensive as compared. In fact, I switched to Sprint for a day a couple of years back again they usually Reduce my Monthly bill in 50 percent but experienced absolutely no services at your home. So I came back to Verizon with open up arms plus they even acquired Anyone new phones to point out us how delighted they were being to possess us back. next page It's been a couple of years and I hear some of my relatives and buddies have AT&T and say the service is comparable, even so the Invoice is a little bit cheaper. Listening to this, I am like alright…allow me to go ahead and give them a shot. On August nineteenth, I carry my loved ones to your AT&T store with an appointment scheduled for 10AM. There are a few folks standing in the doorway with the Observe seven release, but not to fret I used to be on the store the day prior plus they claimed not to fret, there'll be loads of phones. Doors open at 10AM and we are classified as the third shopper for being greeted. I explained, I scheduled and appt, but that doesn’t seem to make a difference. The consultant said, nicely actually we consider you to start with in that scenario. I knowledgeable them that I Permit the check in human being know, but wasn’t managed any distinctive than a walk in. Anyhow, my spouse and I got the 2 past Be aware 7’s that were in inventory. Unfortunately we experienced to stay there as hostages from 10am-2pm. Most ridiculous procedure ever. Supposedly there have been server problems preventing telephones from having the ability to be acquired. I used to be in a AT&T company store, not a retailer. Why did it really feel like I used to be in a third planet region? I requested for an S2 Traditional Gear Watch they usually mentioned they had been out, but they might buy me 1 and ship it to my household. I Click Here used to be like, alright that is certainly fantastic. In between my telephones, tablets, and watches…that they had to obtain some kind of override to forestall me from spending $a hundred and fifty deposit. It took like five minutes and it absolutely was done. Quick ahead to these days(Aug. twenty seventh)…the view is on again order for at least Yet another thirty day period. I had been suggested to come back on the store if which was the case and they would get me the S2 Gear Sporting activities observe with no challenge.
It seems your services reps and even their supervisors are so Badly Qualified they do not know what I'm talking about.
…So we went to Verizon’s and obtained a very good program! We were nearly to go a knockout post with their new options. Josh also advised us he now answered a matter right before and wouldn't answered it once more, but we forgot The solution. He also was upset that he expended a lot of time with us the first time, he explained two hours.
July 22, 2015 at three:fifty four pm Not to mention We now have a 39 yr old son that's within an outside of WVU for cancer is not really very well and have no interaction about him when I access my household inside the night . The fifteenth the working day I was to become connected my niece passed away no one could get ahold of me to become with my sister till soon after 9pm that night as a result of me waiting on at&t until eventually 8 went out in the ridge to see if they'd left a information that I couldn’t get on account of no mobile service but acquired the tragic information of my niece ten several hours later on this is completely away from hand
As you can imagine, This is often producing me extremely incredibly extremely cranky and really extremely really unimpressed with AT&T’s “services”. 1 would imagine that because Google Fiber is planning to service numerous Atlanta suburbs within the near future that you should be bending over backward to develop customer gratification and loyalty.
The subsequent Wednesday just after this Sunday, they have been supposed to arrive out and bury my cable. I bought home from do the job, the cable had not been buried. Just after screaming for the automated procedure that I preferred to speak to a Reside rep, I had been finally transferred to a true, English-Talking rep. I explained to him about all the problems I'd had, including the incontrovertible fact that the cable experienced not been buried. He checked and said the invoice said it were accomplished and he asked me to check! I reported the cable is lying on the bottom and has not been buried. He all over again scheduled somebody to come out the next morning to bury the cable and explained to me he would contact me at noon today and make sure almost everything were accomplished. Just after returning house from church that evening, I went out to the back garden once more and noticed where a cable were buried, nonetheless, that cable wasn’t hooked up to nearly anything. The tip at your house was draped over the ATT box, that they had buried it from your house, on the pole, noticed it was not connected to anything at all, coiled it up and left it lying on the bottom, also leaving the “authentic” twine lying along with my yard.